Amazon cloud computing service has major outage, online activity slowly coming back online

“We can confirm global services and features that rely on US-EAST-1 have also recovered,” AWS said

Published: October 20, 2025 7:32am

Updated: October 20, 2025 7:38am

Amazon said Monday that its cloud computing service was recovering from a major outage that disrupted online activity across the globe.

Users on DownDetector, a website that tracks online outages, reported issues with Fortnite, the McDonald’s app, Robinhood, Roblox, Snapchat, and many other services, The Associated Press reported. Both Coinbase and Signal said on X that they were experiencing issues related to the Amazon Web Services outage.

Around 3:11 a.m. Eastern Time on Monday, AWS reported on its Health Dashboard that it is “investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region.”

The company later reported that there were “significant error rates” and that engineers were “actively working” on the issue.

About three hours later, AWS said that it was seeing recovery across most of the affected services.

“We can confirm global services and features that rely on US-EAST-1 have also recovered,” AWS said, adding that it is working on a “full resolution.”

AWS provides remote computing services to many governments, universities, companies, and organizations globally.

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