A counter drone operator with the Secret Service used an online search to help locate the building where a suspicious person was spotted on the rooftop as shots rang out, wounding President Trump during a rally in Butler, Pennsylvania, according to a Department of Homeland Security inspector general report released Thursday.

Just after 6 p.m. on July 15, 2024, local law enforcement called the Secret Service and Pennsylvania State Police communications room to warn them that a suspicious person was seen on the roof of the "AGR complex," the New York Post reported. 

The Secret Service communications room supervisor and the agency’s counter drone operator didn't ask about the location of the AGR complex, and due to a heavy workload, the supervisor delegated communications about the suspicious person to the counter drone operator, according to the report. 

The counter drone operator, not knowing where the AGR complex was relative to the rally location, used Google to find out. 

The report concludes that the Secret Service “missed multiple opportunities to detect, prevent, and disrupt” the gunman before he fired shots at Trump and people who were attending the rally. 

Thomas Crooks was later identified as the individual who fired the shots, which killed two people and wounded Trump. Crooks was shot and killed by law enforcement shortly after he began shooting.